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  • Disposables RMA application form

    Version 4.00D EN
  •  - -
  • Welcome to the new LKVape RMA application form for disposable products.

  • ℹ️ Please take note of the following changes

    All STLTH products (Devices, pods and disposables) must be submitted in another form -  STLTH RMA Form

     

    • ⚠️ Please note that ALL products must have the federal or provincial excise stamps.
    • Removed the quantity limit on the number of products you can submit for RMA.
    • From now on, you no longer have to return disposable devices to us. (Except for the STLTH products) You can proceed with the recycling of the batteries once your request is credited.

    Read more on our new directives.

  • If you have any questions, you can contact us here. You can find our returns policy here.

  • 💾 At any time while filling this form you can click the "Save" button to send an e-mail with a link to your inbox so you can resume the return form at a later time. While you will be asked if you want to create an account, note that there is an option to skip this step.

  • Identification

  • Disposables RMA application

  • Please fill out the form below (click 'Add' to add a line) and list all of the products you wish to submit for a return authorization.

    You will need to submit photos of all of your devices next to their boxes, with the following information clearly visible on the photos (you can have multiple products in a photo, as long as the requested information is clearly visible) :

    • Device
    • The device's box
    • The federal excise tax stamp (with the visible number)
    • The flavor and nicotine level of the device
  • Example photo
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