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  • RMA application form

    Version 5.00 EN
  •  - -
  • Welcome to the new LKVape RMA application form. We updated the form to ensure a simple & brief experience, with added features like multiple products in a single form and improved flow.

    Please use the links below if you would like to know more about the RMA process.

    • LKVape RMA policy (How to submit an RMA for a product return)
    • RMA photo guide (what you need to submit in photo)

    If you have any questions, you can contact us here.

  • 🔧 ⚠️ Please note that you will need to hold on to your items until you receive your credit note. We might need more information on your products in order to produce a credit to your account.

  • 🔧 Note that this submission form is only applicable to hardware RMAs. E-liquid and pods are not accepted via this form and customer service must be contacted directly if you wish to initiate a return for either pods or e-liquid bottles.

  • Identification

  • Product 1

  • Please fill all of the fields below to complete your RMA application. For each product, you will need to provided us a picture of the serial number and the 'imported by' sticker on the box. If you are having issues locating the serial number of the products, please consult our RMA guide.

  • Serial number
    Drag and drop files here
    Choose a file
    Cancelof
  • 'Imported by'
    Drag and drop files here
    Choose a file
    Cancelof
  •  - -
  • Product 2

  • Please fill all of the fields below to complete your RMA application. For each product, you will need to provided us a picture of the serial number and the 'imported by' sticker on the box. If you are having issues locating the serial number of the products, please consult our RMA guide.

  • Serial number
    Drag and drop files here
    Choose a file
    Cancelof
  • 'Imported by'
    Drag and drop files here
    Choose a file
    Cancelof
  •  - -
  • Product 3

  • Please fill all of the fields below to complete your RMA application. For each product, you will need to provided us a picture of the serial number and the 'imported by' sticker on the box. If you are having issues locating the serial number of the products, please consult our RMA guide.

  • Serial number
    Drag and drop files here
    Choose a file
    Cancelof
  • 'Imported by'
    Drag and drop files here
    Choose a file
    Cancelof
  •  - -
  • Product 4

  • Please fill all of the fields below to complete your RMA application. For each product, you will need to provided us a picture of the serial number and the 'imported by' sticker on the box. If you are having issues locating the serial number of the products, please consult our RMA guide.

  • Serial number
    Drag and drop files here
    Choose a file
    Cancelof
  • 'Imported by'
    Drag and drop files here
    Choose a file
    Cancelof
  •  - -
  • Product 5

  • Please fill all of the fields below to complete your RMA application. For each product, you will need to provided us a picture of the serial number and the 'imported by' sticker on the box. If you are having issues locating the serial number of the products, please consult our RMA guide.

  • Serial number
    Drag and drop files here
    Choose a file
    Cancelof
  • 'Imported by'
    Drag and drop files here
    Choose a file
    Cancelof
  •  - -
  • Should be Empty: